You may be at the end of your licence agreement, moving rooms, or leaving residences earlier than anticipated, either way we will be sorry to see you go. To ensure a smooth departure we have put together some useful information to help you.
Coronavirus Update: Due to current circumstances, changes have been made to our service provision to safeguard students, staff and visitors. Please refer to our FAQs for information which is relevant during this time
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Cleaning your bedroom and communal areas
When you leave your accommodation please leave it clean and tidy - as you found it - in order to protect your deposit.
A little reminder...
You are responsible for the cleanliness of your bedroom / studio room.
All residents in your flat/house are responsible for the cleaning of the communal areas (kitchen, bathrooms, corridors etc.)
In order to help you on your way we have prepared a useful Cleaning Checklist - Download Now - why not download and print a copy to place in your kitchen for everyone to refer to and use!
Inventory Items, Maintenance and Repairs
On vacating your room make sure that all inventory items are present and any furniture is returned to its original location. If you have brought any additional items of furniture / white goods into your home whilst living with us please make sure you take them with you. If these are left behind you will be re-charged for the costs incurred for disposing of them.
Before vacating your room, it is important that you notify us of any damage or faults within your bedroom and communal areas. You can do this either by e-mailing firstname.lastname@example.org or by completing our online Fault Report Form.
Please be aware that missing or broken items may result in charges being deducted from your deposit.
Moving out Inspections
As you and your flatmates move out one by one the Residences Team will pop in to inspect each empty bedroom ensuring that it has been left clean and tidy, free of rubbish and personal belongings. However, please don't worry, the communal areas will not be inspected until all the residents have moved out from the flat/house.
If you live in a studio, the Residences Team will call to inspect your studio once you have moved out.
Following each bedroom and communal inspection, our cleaners will visit the areas to carry out a standard clean, however, if any damages are found, extra cleaning is required or rubbish needs to be removed, deductions will be made from your deposit. If you choose to leave early you are still jointly responsible for any communal areas. Please refer to the Residents' Handbook for details of charges for cleaning and damage.
Should you have any queries regarding the end of term checks please do not hesitate to contact the Residences Team at the Reception in Y Sgubor, Fferm Penglais.
Don't throw away any items that are still useable, instead donate them!
We will pass your donated items of good condition to local charities and the Students Union.
What to donate:
- Food - unopened, non-perishable, in-date items such as pasta, soup, sauces, cereals.
- Toiletries - shampoo, shower gel, washing powder etc. DO NOT bring razor blades, used bars of soap or unopened tubes of toothpaste.
- Kitchen Utensils - pots, pans, crockery, cutlery etc. (No dirty or burnt items).
- Bedding and cushions - DO NOT bring pillows or duvets.
- Books and games
Where to donate:
There is one donation point this year in the following location:
- Bin Store 2, Fferm Penglais (opposite the entrance doors of Sgubor)
How to donate:
Place your items in the labelled boxes provided at the donation point.
When can I donate:
Wednesday 10th to Tuesday 23rd June 2020 between 9am and 5pm
When you are ready to leave it is important that you come and see us in order to check out of your accommodation - even if you are not returning a key.
When can I check out?
You will need to have vacated, locked your room, and checked out of your accommodation by 10am on the last day of your licence agreement. This date will vary depending on where you are living, therefore refer to your residence in the list below for confirmation of when you need to have moved out by:
- Cwrt Mawr, Rosser (excluding Rosser G), Trefloyne, Pantycelyn-Penbryn, PJM and Seafront - Friday 21st June 2019.
- Fferm Penglais - Friday 28th June 2019.
- Rosser G - Friday 6th September 2019.
You are welcome to vacate your room prior to this date, although please be aware that the accommodation fees will still be applicable up until the end of your licence agreement. Unfortunately, we are unable to facilitate any requests to stay longer.
When you check out you will need to return all of your room key(s)/fob to us, including your post box key. You do not need to hand in your Aber Card, however you will need to come and see us to check out. Please note: even if you donot have a key to return to us, you still need to come and see us in order to check out. Remember that if you do not return your key(s)/fob/post box key and check out by 10am on the last day of your licence agreement then you will be charged £30 per key/fob and £10 per post box key (if applicable). Please do not leave your key/fob/post box key in your room or with a friend.
Where do I check out?
- Office hours (Monday - Friday 9.00am - 5.30pm) - Campus Life Reception, Y Sgubor, Fferm Penglais.
- Outside of office hours - Campus Reception, Penglais Campus.
Getting your deposit back
We want to ensure that any remaining balance of your accommodation deposit is refunded to you as soon as possible after the end of your Licence Period and, in any event, within 28 days following the end of the Licence Period.
Before you vacate your accommodation please make sure you provide us with your valid UK bank account details, this must be done by the end date of your Licence Period. To do this you need to:
- Log into your Student Record.
- Select 'details' under the personal menu.
- Complete the 'bank account details' section.
- If there is any outstanding accommodation related debt, the debt will be off-set against your deposit.
- Any charges you incur following your departure may be off-set against your deposit.
- Without your bank details, we are unable to make any refunds so please inform us of your bank account details by the end of your Licence Period.
- It is possible, with prior arrangement with the Student Fees Office, to make international bank transfers; however, a fee of £20.00 will be deducted from your deposit to cover additional charges.
Unfortunately we are unable to forward any mail on to you after your departure, therefore we would advise you to set up a mail re-direction. This can take several working days so please allow enough time for this to be set up in time for your departure. You can do this by contacting Royal Mail.
Any mail delivered after you have moved out will be returned to sender.
Unfortunately we are unable to offer any storage facilities within the University, however we do have the details of several local storage companies. Contact us by emailing email@example.com if you would like further information.
Moving Out Checklist
Download our handy Moving Out Checklist - Download PDF to ensure you don't forget anything.
Need a place to stay over the summer?
If you are staying in Aberystwyth over the summer and would like to stay in University Accommodation then we do have Summer Accommodation available. If you would like further information, to make a booking, or if you have already booked and would like to confirm the moving in arrangements, then please see the Summer Accommodation pages.